We ensure that at the launch of every website, we sit down with our clients and train them how to manage their own website. We walk them through the steps to edit content and images, create new pages, access their data and make other day-to-day changes. We also record videos of our team navigating the site in case the client needs a refresher, or needs to train new staff in managing the site.
Templates provide a framework for your website — a coherent, attractive canvas for you to paint the content of your site onto. They’re how you can have a site that looks good without having to hire a designer. Templates dictate color scheme, what your homepage header and menu bar look like, and the content width on your site, so it’s essential to pick the right one.
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Themes set the tone of your site. They can be a direct reflection of the owner: If you are a person of simple tastes you might choose a minimalist template, while larger personalities might prefer something with strong colors. You should always keep in mind, however, that a website should meet the level of professionalism of the content it hosts. You might want to think twice about using Comic Sans on a medical professional site, for example.
I manage a running club. On the advice of a pal, we used Drupal to develop the club website. This went well enough when my pal managed the Drupal site, but when he got too busy, the thing became a nightmare. Our club management (a handful of runners) ended up spending an inordinate amount of time and money addressing Drupal updates and hacks and technical stuff that was far removed from doing what we loved and were good with (managing a running club.)